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WirelessNG provides fast, reliable and affordable unlimited broadband Internet services to homes and businesses.
Customer Satisfaction / Feedback Survey
Customer's Name
How often do you experience internet outages or downtime ? *
Very often
Often
Neutral
Rarely
Never
How would you rate your internet speeds compared to your needs ? *
Very Satisfied
Satisfied
Very Dissatisfied
Dissatisfied
Neutral
Poor
How would you rate your our service delivery? *
Excellent
Very Good
Good
Neutral
Very Poor
Poor
How would you rate the helpfulness and responsiveness of our customer support team? *
Very Satisfied
Satisfied
Very Dissatisfied
Dissatisfied
Neutral
Poor
How would you rate the clarity and fairness of our billing and pricing? *
Very Satisfied
Satisfied
Very Dissatisfied
Dissatisfied
Neutral
Poor
What areas you want us to improve on ? *
Response Time
Service Up Time
Staff Response
How would you rate our overall service performance?
1
2
3
4
5
Drop any other feedback or suggestions
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